Terms of Service

1. Acceptance of Terms

By accessing or using InCard's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

• These terms apply to all users of the InCard platform
• You must be at least 18 years old to use our services
• Business accounts require proper authorization to bind your organization

2. Service Description

Agentic AI Platform

• AI Marketing Solutions
• AI Sales Solutions
• Customer Success Automation
• Business Process Optimization

Mobile App Services

• Smart Networking & Digital Business Cards
• AI Personal Assistant
• Contact Management
• Business Matching

3. User Responsibilities

Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• You are responsible for all activities under your account
• Use strong passwords and enable two-factor authentication when available

Prohibited Uses

You agree not to use our services for:

• Illegal activities or violation of applicable laws
• Harassment, spam, or unsolicited communications
• Distribution of malware or harmful content
• Unauthorized access to other users' accounts or data
• Reverse engineering or attempts to circumvent security measures

4. Subscription and Payment Terms

Billing Cycles

Monthly or annual billing based on your selected plan

Auto-Renewal

Subscriptions automatically renew unless cancelled

Refund Policy

30-day money-back guarantee for new subscriptions

5. Intellectual Property Rights

Our Rights

InCard retains all rights, title, and interest in our platform, including:

• Software, algorithms, and AI models
• Trademarks, logos, and brand elements
• Documentation and user guides
• Aggregated and anonymized usage data

Your Rights

You retain ownership of content you create using our platform:

• Your business data and customer information
• Marketing content and campaigns you create
• Digital business cards and profile information
• Communications and interactions through our platform

6. Data Usage and AI Training

AI Model Training

To improve our AI services, we may use aggregated and anonymized data for:

• Training and improving AI algorithms
• Developing new features and capabilities
• Enhancing automation and personalization
• Platform performance optimization

Personal and sensitive business data is never used for AI training without explicit consent.

7. Service Availability and Limitations

Service Level

• 99.9% uptime commitment
• Scheduled maintenance windows
• Emergency maintenance as needed
• Service status updates and notifications

Usage Limits

• API rate limits based on subscription
• Storage quotas for files and data
• Fair use policies for AI processing
• Bandwidth and transfer limitations

8. Limitation of Liability

Service Disclaimers

InCard provides services "as is" and disclaims warranties to the extent permitted by law:

• No guarantee of specific business outcomes or results
• AI suggestions and automation may require human oversight
• Third-party integrations are subject to their own terms
• Users responsible for compliance with applicable laws

9. Termination

Account Termination

By You

• Cancel anytime through account settings
• 30 days data export window
• Prorated refunds for annual plans

By InCard

• Violation of terms or policies
• Non-payment of fees
• Suspicious or harmful activity

10. Governing Law and Disputes

Jurisdiction

These terms are governed by the laws of Australia and Vietnam, depending on your location:

• Australian users: Queensland State and Australian Federal Law
• Vietnamese users: Vietnamese Law and relevant international treaties
• Other jurisdictions: Australian law with consideration of local requirements

11. Contact Information

Questions About These Terms?

Our legal team is available to clarify any questions about these terms.

Australia:
legal@incard.biz
+61 403 516 939

Vietnam:
legal@incard.biz
+84 93 6218296