GDPR Compliance
InCard is fully committed to protecting your privacy rights under the General Data Protection Regulation (GDPR).
Our GDPR Commitment
As a unified agentic AI platform serving European users, InCard implements comprehensive GDPR compliance measures to ensure your personal data is protected according to the highest European privacy standards.
Lawful Processing
We process personal data only with valid legal basis, including consent, contract fulfillment, and legitimate interests.
Transparency
Clear information about data collection, processing purposes, and your rights provided in plain language.
Data Minimization
We collect only personal data that is necessary for our specified, legitimate purposes.
Accuracy
Personal data is kept accurate and up-to-date, with mechanisms for correction and updates.
Storage Limitation
Personal data is retained only as long as necessary for the purposes for which it was collected.
Accountability
We demonstrate compliance through documentation, policies, and regular privacy impact assessments.
Your GDPR Rights
Access and Portability
- Right to Access:Request a copy of your personal data in a structured, machine-readable format
- Data Portability:Transfer your data to another service provider
Control and Correction
- Right to Rectification:Correct inaccurate or incomplete personal data
- Right to Restrict:Limit how we process your personal data
Consent and Objection
- Right to Object:Object to processing based on legitimate interests or direct marketing
- Withdraw Consent:Withdraw consent for processing at any time
Deletion and Complaints
- Right to Erasure:Request deletion of your personal data ('right to be forgotten')
- Lodge Complaints:File complaints with supervisory authorities
Technical and Organizational Measures
Technical Safeguards
- End-to-end encryption for data transmission
- Encrypted data storage with access logging
- Multi-factor authentication and access controls
- Regular security testing and vulnerability assessments
Organizational Policies
- Dedicated Data Protection Officer (DPO)
- Regular staff training on data protection
- Data processing agreements with third parties
- Privacy impact assessments for new features
International Data Transfers
When transferring personal data outside the EU/EEA, we ensure adequate protection through:
Adequacy Decisions
Transfers to countries with approved data protection frameworks
Standard Contractual Clauses
EU Commission-approved contracts ensuring GDPR-level protection
Additional Safeguards
Supplementary measures including encryption and access controls
How to Exercise Your GDPR Rights
Contact Our DPO
Email: dpo@incard.biz
Response Time: Within 30 days
Verification: Identity verification required
Language: English or Vietnamese
Supervisory Authorities
EU Users: Contact your local data protection authority
Lead Authority: Irish Data Protection Commission (for EU operations)
Australian Users: Office of the Australian Information Commissioner
Vietnamese Users: Ministry of Information and Communications
Our Privacy Commitment
InCard is committed to maintaining the highest standards of data protection. We continuously monitor regulatory developments and update our practices to ensure ongoing GDPR compliance.