Privacy Policy
Your privacy is important to us. This policy explains how InCard collects, uses, and protects your information.
Last updated: December 2024
1. Information We Collect
Personal Information
- • Name, email address, and contact information
- • Business information and professional details
- • Profile photos and digital business card content
- • Communication preferences and settings
Usage Information
- • Platform usage patterns and feature interactions
- • AI chatbot conversations and automation preferences
- • Marketing campaign performance and analytics
- • Device information and technical specifications
2. How We Use Your Information
Service Delivery
- • Provide AI marketing and sales solutions
- • Enable smart networking features
- • Process and manage digital business cards
- • Deliver personalized AI assistant services
Platform Improvement
- • Enhance AI algorithms and automation
- • Improve user experience and interface
- • Develop new features and capabilities
- • Conduct analytics and performance optimization
3. Data Sharing and Third Parties
Limited Sharing Policy
We do not sell, rent, or trade your personal information. We only share data in these specific circumstances:
- • With your explicit consent for specific integrations
- • With trusted service providers bound by confidentiality agreements
- • When required by law or to protect our legal rights
- • In case of business merger or acquisition (with advance notice)
4. Data Security and Protection
Encryption
End-to-end encryption for all data transmission and storage
Secure Infrastructure
Enterprise-grade cloud infrastructure with regular security audits
Access Control
Strict access controls and employee training on data protection
5. Your Rights and Choices
GDPR and Data Rights
- • Right to access your personal data
- • Right to rectify inaccurate information
- • Right to delete your personal data
- • Right to restrict data processing
- • Right to data portability
- • Right to object to processing
- • Right to withdraw consent
- • Right to lodge complaints with authorities
6. International Data Transfers
InCard operates globally with offices in Australia and Vietnam. We ensure all international data transfers comply with applicable privacy laws through:
- • Standard Contractual Clauses approved by the European Commission
- • Adequacy decisions for countries with approved data protection frameworks
- • Additional safeguards and certifications as required by local regulations
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations:
- • Active account data: Retained while your account is active
- • Marketing preferences: Retained until you unsubscribe
- • Transaction records: Retained for 7 years for accounting purposes
- • Legal compliance data: Retained as required by applicable laws
8. Contact Information
Data Protection Contact
Australia Office
InCard Global PTY LTD
888 Brunswick St, New Farm
Brisbane, QLD 4005, Australia
Email: privacy@incard.biz
Phone: +61 403 516 939
Vietnam Office
InCard Vietnam
110 Cách Mạng Tháng Tám Street
District 3, Ho Chi Minh City, Vietnam
Email: privacy@incard.biz
Phone: +84 93 6218296
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending email notifications to registered users
- • Displaying prominent notices within our platform
- • Providing at least 30 days notice for significant changes
Questions About Our Privacy Policy?
Our privacy team is here to help you understand how we protect your data.
Contact Privacy Team