AI Chatbot & WhatsApp Automation for Australian Small Businesses
Respond to every customer inquiry — 24/7, across WhatsApp, Facebook, and Instagram — without adding headcount.
InCard AI handles routine questions, qualifies leads, books appointments, and escalates to your team when it matters. Built for SMEs with 5–200 staff.
24/7
Customer response
80%
Fewer manual replies
5–15 days
Go-live time
30%+
More leads captured
One platform. Every channel Australians use.
Manage all customer conversations from a single dashboard — no more switching apps.
WhatsApp Business
Automate replies, send promos, book appointments — on the channel Australians actually use.
Facebook Messenger
Instantly respond to Messenger inquiries from Facebook ads or your business page.
Instagram DMs
Convert Instagram followers into customers with automated DM replies and lead capture.
What InCard automates for Australian SMEs
Answer FAQs instantly
Price lists, opening hours, product availability — answered automatically, day and night.
Qualify leads 24/7
AI gathers contact details, budget, and intent before your sales team even sees the message.
Book appointments automatically
Link your calendar. Customers pick a time; the AI confirms — no back-and-forth.
Instant post-ad follow-up
Capture every lead from Facebook and Instagram ads with immediate, personalised responses.
Upsell & re-engage
Automated follow-up sequences to bring back existing customers and increase repeat revenue.
Human handoff when needed
Complex issues escalate to a human agent — with full conversation history for context.
"Before InCard we were manually replying to 60–80 WhatsApp messages a day. Now the AI handles 90% of them — and our team only steps in for the serious buyers. Our response time went from hours to under 2 minutes."
Frequently asked questions
Does InCard work for Australian small businesses?
Yes. InCard is designed for SMEs with 5–200 staff across any industry — retail, hospitality, services, and e-commerce. Businesses in Sydney, Melbourne, Brisbane, and beyond use InCard to automate WhatsApp, Facebook Messenger, and Instagram DMs.
Which messaging channels does InCard support in Australia?
InCard supports WhatsApp Business, Facebook Messenger, Instagram DM, website live chat, email, and more. All channels are managed from one dashboard — no switching between apps.
How long does setup take?
Standard setup takes 5–15 business days. The InCard team handles configuration, AI training, and onboarding — no IT team required on your side.
Is customer data stored securely and Privacy Act compliant?
Yes. InCard applies role-based access control, data encryption, and audit logging. Australian businesses can select data residency in Australia or Singapore. InCard complies with GDPR, PDPA, and the Australian Privacy Act 1988.
What ROI can I expect?
Typical results within 90 days: 60–80% reduction in manual inbox handling, 30%+ increase in qualified leads captured, and 24/7 customer response without additional headcount.
Get in touch — Australia
Our team is available Mon–Fri, 9 am–6 pm AEST. Book a call or email us and we'll get back to you within one business day.