AI REAL ESTATE AGENT

Sales only meet real buyers. The agent handles the rest.

AI agents answer price, legal status and construction progress the moment a buyer asks, clarify the need and the finances, book a viewing, then hand over to sales — on the website, Zalo, Messenger and calls.

Book a workshop See a real scenario

Before meeting sales

Answering and clarifying the need

When the buyer is ready

Booking a viewing and handing over

After the transaction

Milestone reminders and referrals

Real Estate Agent

An Khang Land

AI project adviserRunning

Hand over to sales

I am looking for a two-bedroom to live in, around 3.2 billion, with a mortgage. Do you have any south-east facing units left?

Within your budget and preferred aspect, these two units are still available:

Unit A-12.05

2 bed · 68m² · South-east facing

3,150,000,000đ

Available

Unit B-09.02

2 bed · 72m² · South facing

3,380,000,000đ

Available

Compare the two units

Book a viewing

Ask about a unit or its legal status…

Record ready for handover

Sales

Viewing for unit A-12.05

Saturday · 10:00 · Show home

Awaiting confirmation

Clear enough for sales to take onThe handover threshold is set by the company

Information gathered

Purpose: To live in
Budget: Around 3.2 billion
Payment: With a mortgage

Hand over to the assigned salesperson

Checked against available unitsInventory system · 2 seconds ago

GIAO DIỆN MINH HOẠ

The gaps in the customer journey

The problem is not a shortage of leads.
It is not knowing which lead to call first.

A buyer can slip away right after leaving a number, before sales gets to them, when a legal question goes unanswered, or after three months of deliberation with nobody following up.

An illustrative buyer journey

01 / 04

The moment a real buyer disappears into the crowd

And nobody knows who until every number is called.

01

Bottleneck · Incoming leads

Leads arrive steadily, but nobody knows which are real buyers.

Advertising produces hundreds of phone numbers. Some genuinely need a home, some are curious about the price, some filled the form in by mistake. All three look identical on a spreadsheet.

Common signalsForms with only a name and number · no stated purpose · the same number across campaigns

Yesterday’s leadsJust a name and a phone numberNot enough detail

After leaving a numberNobody asks anything before callingWhere it leaks

The Real Estate Agent can step in hereMessage back the moment the details are submitted, and ask the three things that matter — to live in or to invest, budget, and when — before the lead reaches sales.

One agent · the whole journey

Alongside them from the first submitted number.
It stops in the right place for sales to close.

The Real Estate Agent holds the same inventory, approved project information and buyer context across all three stages — but it never replaces sales at the negotiating table.

01 · Answering and clarifying the need

Turn a submitted phone number into a clearly stated requirement.

The agent answers the questions that already have approved answers, then asks the three things that decide it: to live in or to invest, what budget, and by when.

What the agent takes on

Answer price, legal status and progressStrictly the approved information for each project.

Clarify the purpose and the budgetRecords what the buyer says; it does not infer on their behalf.

Ask about the timeframeSo it knows when to follow up if they are not ready.

Operational resultsA record with a clear purpose, budget and timeframe — instead of a name and a phone number.

AI project adviserBefore meeting sales · Running

Hand over to sales

Buyer · Facebook Lead Ads“How much is a two-bedroom on this development? Has the title deed been issued?”

What the agent understood2 bedroomsTo live inWith a mortgageNever contacted before

Suggested from the inventory2 units availableChecked against the inventory

Unit A-12.05

2 bed · 68m² · South-east

3,150,000,000đ

Available

Unit B-09.02

2 bed · 72m² · South facing

3,380,000,000đ

Available

Both units are available and within the range you mentioned. On the legal side I can give you exactly the status the developer has published — a consultant will go through the detail with you directly.

Compare the two units

Book a show-home viewing

The context is kept

PurposeTo live in

BudgetAround 3.2 billion

PaymentWith a mortgage

InventoryViewingsCRM & salesGIAO DIỆN MINH HOẠ

Context is not lost when the stage changes

Requirement and budgetSaved from the advisory step

Viewing and assigned salespersonSales receive the full conversation

Interest historyReused when the buyer returns months later

Connecting agency and developer systems

The agent does not stand outside the sales team.
The agent works with the systems you already run.

From inventory and CRM to lead sources, viewing diaries and the call centre — each connection states exactly what data is read, which actions are allowed, and which steps need approval.

System layers

01 · Inventory and project information

Read which units are genuinely available. Use the approved price list.

Connected within permissions

Inventory management software

Agency / developer · API

Needs technical assessment

Inventory in a spreadsheet

Excel · Periodic import

Needs technical assessment

Project website

CMS · REST API

Public API available

Internal systems

Custom API / Webhook

Needs technical assessment

Real Estate Agent

Inventory Agent

Read scope: units and published prices

Write scope: writes nothing

Guardrails active

Search available units by criteriaSize, bedrooms, aspect, floor

Read the approved price listListed prices; it never sets its own

Answer progress and legal statusExactly as the developer has published it

Flag when a unit has soldIt never offers a sold unit

Permissions and actions

Policy: Real Estate Agent v1

ReadableUnit list, size, aspect, listed price, and whether it is available or sold

Approval requiredReserving units, changing prices, discounts outside policy

No accessLegal advice, promises of returns or price growth, net prices and internal discounts

09:14:26Checked 2 available two-bedroom units before offering themInventory system · via the Inventory AgentRead onlyAudit log

Every agency and every developer runs a different system.Actual connectivity depends on the APIs, permissions, data architecture and security requirements of the systems you already run. The platform names above only illustrate the direction of an API integration.

Assess your systems

Illustrative scenario

One phone number submitted at 9pm.
One viewing booked for Saturday.

A buyer fills in an ad form after the office has closed. The Real Estate Agent messages back immediately, clarifies the requirement, and hands sales someone ready to view.

A

An Khang LandIllustrative estate agency

Hypothetical scenario

“Do you have a two-bedroom around three billion? It is to live in, with a mortgage.”

QM

A new lead from advertisingForm submitted at 21:12

BeforeThe lead joins the call-back list. By the time sales rings the next lunchtime, the buyer has viewed somewhere else.

The Real Estate Agent handling it

From a midnight lead to a viewing

Live scenario

Message back that same nightPrice range · size · legal status21:12

Clarify the three deciding factorsTo live in · budget · by when3 questions

Book against sales availabilityThe consultant assigned to the project1 appointment

Hand over with the contextSales receive the conversation, not just a phone numberHandoff

First contact< 1 phútinstead of waiting until the next lunchtime

What sales receiveA complete recordnot an unfamiliar phone number

StatusViewing bookedwith the history of the whole journey

The figures in this scenario illustrate how it operates; they are not a commitment on results. Actual performance depends on your data, processes and connected systems.

See the agent handle your own scenario

Frequently asked questions

Before you let an agent touch your leads.

What agencies and developers usually want cleared up about legal boundaries, handover criteria, inventory data and buyers’ documents.

Your question is not here?The InCard team will work through it around your actual systems and processes.

Talk to an expert

Does the AI replace property salespeople?

No. The agent answers the repeat questions, clarifies the requirement and books the viewing — then stops. Negotiation, in-depth advice and closing remain the salesperson’s job.

The agent qualifies and prepares — sales close.

Does the AI give legal advice or guarantee the title deed?

Does the agent decide which leads qualify for sales?

Where does the agent get unit and price information?

Does it work for an individual agent or a small team?

How are buyers’ documents and contracts handled?

Next step

Start with one specific lead scenario.
You do not have to replace the whole system.

A workshop to review your buyer journey, pick the priority scenario and work out what data to prepare before integration is discussed.

Book a workshop Xem case study

Three inputs to get started

Inventory and project informationWhere your unit list and price list are managed

Lead sources and CRMAdvertising, landing pages, Zalo and where lead records are kept

Priority use caseThe lost-buyer scenario you want to tackle first

The workshop does not require connecting to live systems. Integration scope is agreed only after reviewing the APIs and permissions.

Sales only meet real buyers. The agent handles the rest.

The problem is not a shortage of leads.
It is not knowing which lead to call first.

Leads arrive steadily, but nobody knows which are real buyers.

Sales spend a whole morning eliminating people who are not buying.

Three identical questions take up most of the advisory time.

Not buying today does not mean not buying.

Alongside them from the first submitted number.
It stops in the right place for sales to close.

Turn a submitted phone number into a clearly stated requirement.

Sales receive a buyer with context, not an unfamiliar phone number.

Someone who does not buy today may still buy next month.

The agent does not stand outside the sales team.
The agent works with the systems you already run.

Read which units are genuinely available. Use the approved price list.

Leads reach sales with context, against the company’s own criteria.

Follow up in minutes rather than days.

Settle a time without three rounds of messages.

No call left ringing into silence.

One agent, many channels — strictly within the deployed scope.

One phone number submitted at 9pm.
One viewing booked for Saturday.

From a midnight lead to a viewing

Before you let an agent touch your leads.

Start with one specific lead scenario.
You do not have to replace the whole system.

Sales only meet real buyers. The agent handles the rest.

The problem is not a shortage of leads.It is not knowing which lead to call first.

Leads arrive steadily, but nobody knows which are real buyers.

Sales spend a whole morning eliminating people who are not buying.

Three identical questions take up most of the advisory time.

Not buying today does not mean not buying.

Alongside them from the first submitted number.It stops in the right place for sales to close.

Turn a submitted phone number into a clearly stated requirement.

Sales receive a buyer with context, not an unfamiliar phone number.

Someone who does not buy today may still buy next month.

The agent does not stand outside the sales team.The agent works with the systems you already run.

Read which units are genuinely available. Use the approved price list.

Leads reach sales with context, against the company’s own criteria.

Follow up in minutes rather than days.

Settle a time without three rounds of messages.

No call left ringing into silence.

One agent, many channels — strictly within the deployed scope.

One phone number submitted at 9pm.One viewing booked for Saturday.

From a midnight lead to a viewing

Before you let an agent touch your leads.

Start with one specific lead scenario.You do not have to replace the whole system.

The problem is not a shortage of leads.
It is not knowing which lead to call first.

Alongside them from the first submitted number.
It stops in the right place for sales to close.

The agent does not stand outside the sales team.
The agent works with the systems you already run.

One phone number submitted at 9pm.
One viewing booked for Saturday.

Start with one specific lead scenario.
You do not have to replace the whole system.