Privacy Policy
Effective Date: 01/01/2025
At InCard, we are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile app, and services.
1.
Who We Are
InCard is a product of InCard Global PTY LTD (Australia) and InCard Vietnam.
Our platforms provide AI-powered solutions including digital business profiles, AI chatbots, and automated tools for sales and customer interaction.
2.
Information We Collect
We collect information in the following ways:
a. Information You Provide:
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Name, email address, phone number
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Company information
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Profile photos and contact details
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Payment and billing information (when purchasing)
b. Information We Collect Automatically:
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Device and browser type
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IP address
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Usage logs and behavior (analytics)
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Cookies and similar tracking technologies
c. Information from Third Parties:
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Social login (e.g. Google, Facebook)
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CRM or integrations (if connected)
3.
How We Use Your Information
We use your information to:
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Provide and improve our services
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Personalize your experience
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Recommend leads and connections (AI-driven)
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Process transactions
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Provide customer support
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Send important service notifications
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Comply with legal obligations
We do not sell your data to third parties.
4.
How We Share Your Information
We only share your data in the following cases:
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With service providers who support our platform (e.g. hosting, payment gateways)
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When required by law
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With your explicit consent
All partners are under strict confidentiality obligations.
5.
Your Data Rights
You have the right to:
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Access the personal data we hold
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Correct or update inaccurate information
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Request deletion of your account or data
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Opt out of marketing emails anytime
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Export your data upon request
To exercise your rights, contact us at support@incard.biz
6.
Data Security
We take data protection seriously.
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Encryption in transit and at rest
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Role-based access control
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Regular audits and monitoring
Your account is password-protected. Please keep your credentials secure.
7.
Cookies and Tracking
We use cookies to:
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Improve user experience
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Measure website performance
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Remember your preferences
You can control cookies via your browser settings.
8.
International Transfers
Your data may be processed in our servers located in Australia, Vietnam, or other jurisdictions. We ensure all transfers are compliant with applicable laws.
9.
Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.
10.
Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify you of material changes by email or in-app notice.
11.
Contact Us
If you have any questions or concerns about your privacy, please contact:
InCard Global PTY LTD
Email: support@incard.biz